- Personal bidding
On the day of the auction or during the pre-view, you will be given a bidder number after registration. You can then personally follow the events in the auction room which is provided with chairs. The bidder number is only valid once for the current auction. For a permanent bidder number please contact the auction house.
- Written bidding
In the auction house and on our web site in the forms section you can submit a written bid up to 24 hours prior to the auction. Please enter the catalogue number and the maximum hammer price you are prepared to pay (without premium). The auctioneer bids on your behalf as your agent and tries to buy the item at the best possible price for you. To give additional information on the written bid (e.g. max. 20% higher, combination of lot numbers, "if I do not get this lot number, I am still bidding on the following number") is not possible.
- Telephone bidding
Subject to a minimum lot value of 100 euros you can bid by telephone. Please click on the "Telephone" section in the written bid form or online. Please enter your complete telephone number (country code - area code - phone number). On the day of the auction we will telephone you about 5 lots before your lot is announced. This is a service of the auction house. An assurance or flawless execution cannot be guaranteed. We try to reach the participant twice. The call can only be made in German or English language. Registration up to 24 hours prior to the auction.
- Online Bid
On our web site www.auktionshaus-keup you can submit written/telephone bids online in the relevant catalogue. You will have to register online for this. You create your own account with a password. After registration you will receive an email with a link. You must confirm this link to complete the registration. This is necessary for your identification. We are always available to answer any questions by phone. Registration up to 24 hours prior to the auction.
- Live bidding
Our auctions take place as a face-to-face auction in Regensburg. Simultaneously, the auctions are broadcast live on the Internet. You can follow the process and bid in the auction in real time. After registration, your admission will be checked. This can take up to 48 hours. This waiting time does not apply to regular customers. Each bidder has a basic budget of 3000 euros. We can increase this budget at any time upon request. Registration up to 24 hours prior to the auction. There are two ways to register as a live bidder.
LiveKeup at www.auktionshaus-keup.de. This service is currently still in the test phase. The separate provisions follow as soon as completed . This is a service of the auction house. An assurance or flawless execution cannot be guaranteed. In the moment we can only accept bidders by our system from the customer file or regensburg. There are additional costs of 3%.
www.lot-tissimo.com - Please note that separate rules apply for live bidding on this online service. There are additional costs (3%) for this service. Please inform yourself in advance.
- Bids starting at 10,000 euros
The new Money Laundering Act based on the 5th EU Money Laundering Directive has come into force on January 1st, 2020. For transactions starting at 10,000 euros a copy of the identity card of the buyer must be deposited, regardless of the method of payment. Due observance of anti-money laundering regulations has been enhanced by the government. We ask for your understanding.
- Precious metals
For a transaction of this type starting at 2000.- euros, a copy of the identity card must be deposited according to the new Money Laundering Directive applicable as of 01.01.2020. We also need the commercial register number from the dealers. Due observance of anti-money laundering regulations has been enhanced by the government. We ask for your understanding.